In-Home Pet Sitting
customized care plans
SHORT NOTICE PET CARE
Pet Taxi Service (coming soon)
Welcome to Roll over, llc
We’re here to answer any questions you may have about our in-home pet care services. Whether you need information about our pet sitting options, pet taxi services, or how to customize a care plan for your pet, our friendly team is ready to assist.
Frequently Asked Questions
How do I schedule pet sitting services with Roll Over LLC?
Scheduling is easy through our user-friendly app, “TimeToPet.” Simply create an account via the link for new customers at rolloversd.com. Choose the desired service, such as 15-minute drop-ins, 30-minute standard visits, or pet taxi services. You can also consider our packages for a comprehensive pet care experience.
What is a meet and greet, and how do I schedule it?
The meet and greet is an opportunity for our pet sitters to get to know you, your pet, their environment, and discuss important details such as medications. It can be conveniently scheduled within the app once your user profile is completed.
Do you charge extra for multiple pets per visit in the same household?
Good news! Additional pets are not charged extra for visits within the same household. Our focus is on providing comprehensive care for all your furry friends.
What is included in the pet taxi service, and are there additional charges for extra pets?
The pet taxi service includes a flat rate for one-way trips. There is a surcharge for each additional pet being transported. For seamless scheduling, let us know the specific appointment time and we will adjust the pickup time accordingly.
Can I schedule services outside of the Sioux Falls area?
Our services are primarily within the Sioux Falls, Harrisburg, Tea area. However, transportation outside of this area may be available with additional charges. Please contact Roll Over before scheduling for personalized assistance.
How can I ensure my pet's safety during visits?
- Safety is number one! Door access codes are kept only in the app and never shared. We do request a spare key as back up.
- We will work to build trust with your animals through the meet and greet and future visits to relieve anxieties and be comfortable with the Roll Over team member.
- In emergencies, our designated emergency contact can assist with home entry. Rest assured; all information is visible only to the assigned sitter. Pets are leashed during outside time for added safety.
Are there special instructions or considerations for my pet's care?
During the meet and greet, discuss any special instructions, dietary needs, medications, injuries, mannerisms, and boundaries your pet must be kept from. This ensures personalized and attentive care.
Send a Message
Get In Touch
(605) 610-9226
info@rolloversd.com
business hours
M-F: 6am – 9pm
S-S: 6am – 9pm
Ready to Join Roll Over? Here's What to Expect
When you click the link to sign up with Roll Over, you'll be directed to our trusted partner, Time To Pet — an industry-leading platform known for its security and ease of use in pet care services.
What Happens Next?
- Simple Sign-Up Process: You'll be guided through a straightforward registration to create your account.
- Secure and Safe: Time To Pet ensures your information is protected with top-notch security measures.
- Access to Services: Once signed up, you can easily schedule appointments, communicate with us, and manage your pet care services, all in one place.
Click the link to begin your journey with Roll Over through Time To Pet, where managing your pet care needs becomes easy and secure.